Office 365 FAQ

Office 365 is a Microsoft suite of products that is being offered FREE to staff and students of K12 educational institutions. HESD has partnered with Microsoft to make Office 365 available to staff and students. While we have been using some features of Office Online since last year, we are migrating teachers and students together to the online platform to improve classroom collaboration from any device, anytime, anywhere. There are many exciting new features now available to us with Office 365 too! Not only do we have a 50 GB (Gigabyte) mailbox but we also have a 25 GB cloud storage space available where we can store documents in the cloud. Documents can be shared dynamically among colleagues and students, and many of the Microsoft Office products can be utilized directly from your web browser even if you don’t have Microsoft Office installed on your computer (for example, from your home computer).The following link describes Office 365 for education in more detail: http://www.office.com/education.

HESD has integrated your computer login name and password into Office 365, so your same name and password will log you in to Office 365. Your primary email address will change to a more user-friendly format, username@hanfordesd.org, which will also be the user name format that will be used to log into all Office 365 resources.

Yes, Microsoft Outlook version 2007 - 2016 are supported with latest service pack update. Once your mailbox has been moved, you will be prompted for your username and password the first time you access Outlook. Here you will enter the full username (username@hanfordesd.org) and your regular password. It is recommended to check the box to allow the system to remember your login credentials when using Outlook.

No. Your entire mailbox, including all of your folders linked below your inbox, your personal calendar, and your contacts will be migrated to your new mailbox location in Office 365. In addition, all email that was previously archived will continue to be accessible using the existing Archive Manager system.

After your mailbox has been moved to Office 365, you will login via the Microsoft Office 365 portal . You will be redirected to this location from the existing Outlook Web Access page provided on our website if your mailbox has been migrated.

Generally speaking, if you had been connected with the District email system before your mailbox was moved, you should be able to apply a few simple updates to your phone settings to update your mail profile. From the Email Settings on your phone or iPad, change the server name from “mail.hesd.k12.ca.us” to “outlook.office365.com”. Also, if you see your login name listed in the configuration that resembles “username” append the login name to read “username@hanfordesd.org” in the name box. (Replace the username in this example with your own name.) If you still are not able to connect to the District email, delete your current Exchange mail profile on your cell phone and start fresh with the Exchange configuration feature provided on your phone. The phone should auto-detect the server information and connect you to your new email location. As a courtesy, our Information Systems staff will also assist you in setting up your cell phone for District email access as time permits.

The largest email message that you can send is 35 MB (Megabytes) in size.

The total size of your mailbox is now 50 GB (Gigabytes).  Note that when your mailbox size draws close to the 50 GB you will not be able to send or receive email until you reduce your mailbox size. Check/empty your Sent Items folder and empty your Deleted Items folder to free space when necessary.

Visit the Microsoft in Education Resource Guide for information on educator and student relevant tools, programs, professional development, case studies.