Generally speaking, if you had been connected with the District email system before your mailbox was moved, you should be able to apply a few simple updates to your phone settings to update your mail profile. From the Email Settings on your phone or iPad, change the server name from “mail.hesd.k12.ca.us” to “outlook.office365.com”. Also, if you see your login name listed in the configuration that resembles “username” append the login name to read “firstname.lastname@example.org” in the name box. (Replace the username in this example with your own name.) If you still are not able to connect to the District email, delete your current Exchange mail profile on your cell phone and start fresh with the Exchange configuration feature provided on your phone. The phone should auto-detect the server information and connect you to your new email location. As a courtesy, our Information Systems staff will also assist you in setting up your cell phone for District email access as time permits.